Cookie Policy

This Cookie Policy explains how HiMedia BV, trading as “Motiv” (registered office Tijnmuiden 59, 1046 AK Amsterdam, the Netherlands, KvK 76941566) (“Motiv”, “we”, “us”), uses cookies and similar technologies on its own web properties.

1. Scope

This Cookie Policy applies to Motiv’s own web properties: our website at getmotiv.io and the Motiv application.

Cookies and similar technologies set as part of the Service on our customers’ own websites, such as a technical session identifier used to operate the tracking, are configured by and are the responsibility of the relevant customer as controller. That use is governed by our Data Processing Agreement and not by this Policy.

2. What Cookies Are

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device and remember information about your visit. We also use similar technologies such as local storage and pixels, which we refer to together as “cookies” in this Policy.

3. Categories of Cookies We Use

• Strictly necessary: required for the website and application to function, including authentication, security, load balancing and remembering your cookie choices. These cookies do not require consent.
• Functional: remember choices you make, such as your language or interface preferences.
• Analytics: help us understand how the website is used so we can improve it. These are set only with your consent.
• Marketing: used to measure and improve our own advertising. These are set only with your consent.

4. Cookies We Use

The cookies we use, grouped by category, are listed below. This list is generated by Cookiebot, our consent management platform, and is kept up to date automatically as cookies are added or removed. Analytics and marketing cookies are set only with your consent.

5. Consent and Managing Cookies

When you first visit our website, a consent banner lets you accept or reject cookies that are not strictly necessary. You can change your choices at any time through the “Cookie preferences” link on our website. You can also manage or delete cookies through your browser settings. Rejecting non-necessary cookies does not affect the strictly necessary cookies, which are required for the site to work.

6. Third Parties and International Transfers

Some cookies are set by third parties, such as Cloudflare for security and any analytics or marketing providers we enable. Our consent banner and the cookie declaration are provided by Cookiebot (Usercentrics A/S), based in the European Union. Where a provider processes data outside the European Economic Area, we rely on an adequacy decision of the European Commission (the EU-US Data Privacy Framework) and/or the EU Standard Contractual Clauses. For more information, see our Privacy Policy and the list of our sub-processors at getmotiv.io/legal/sub-processors.

7. Changes to This Policy

We may update this Cookie Policy from time to time. The current version is available at getmotiv.io/legal/cookies.

8. Contact

HiMedia BV, trading as Motiv, Tijnmuiden 59, 1046 AK Amsterdam, the Netherlands. Privacy contact: info@getmotiv.io. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).